Matthew Brylowski
Marvin McKinney
Brooklyn Simmons
Ronald Richards
Esther Howard
Frequently asked questions
What services does Bourne Global offer?
We specialise in outbound contact solutions for B2B brands — including lead generation, appointment setting, client reactivation, and sales support. Every campaign is tailored to your goals and sector, with full compliance built in.
Do you only serve UK clients?
Our campaigns are designed primarily for the UK market, but we also support international clients looking to engage UK-based audiences. Our team is trained in UK culture, compliance, and customer expectations.
Where are your teams based?
We are UK-founded, with operational teams based in South Africa — one of the world’s leading BPO destinations. This model allows us to offer high-quality delivery with cost-efficiency, cultural alignment, and native English fluency.
How do you ensure compliance?
Compliance is built into everything we do. We align with FCA, ICO, GDPR, and sector-specific regulations. All scripts are approved in advance, agents receive role-specific compliance training, and we maintain robust QA processes and call monitoring systems.
What industries do you support?
We focus on regulated and high-contact sectors, including:
- Financial services
- Legal, litigation & claims
- Telecoms
- Retail
-Utilities
How does Bourne Global measure success?
We tailor KPIs to your campaign — including qualified leads, appointments booked, conversion rates, and cost-per-acquisition. You get transparent performance reports, live dashboards (if needed), and clear ROI tracking.
Partnered with 240+ companies to create positive impact.
Big goals need the right partner.
