News & BLOG
Business blog and everything Bourne.
How Bourne Global is Revolutionising Business Transformation
Business process outsourcing (BPO) has become an essential component for businesses of all sizes, enabling companies to focus on core competencies and improve overall efficiency. Bourne Global, a UK owned and managed BPO, is one of the leading providers in this industry, offering a range of services to support your entire business.
Facilities Management Sustainability: A Long-Lasting System
The Facilities Management (FM) industry is under a lot of pressure from both groups to fall in line with expectations. New legislation has forced change, whilst a shift in customer expectations has led to a necessity for change to ensure business growth, prosperity and affluence.
The Customer Experience: Inject Empathy into Everything You Do
With consideration that 89% of businesses compete on the quality of customer service alone, the emphasis of empathy becomes a clear differentiator.
How Does Outsourcing Save Your Business Money?
Outsourcing more than pays for itself over time. Even with the ongoing global economic crisis, outsourcing remains an indispensable business tool.
Rising UK Debt: Why Outsourcing is a Good Idea for Debt-Support Businesses
With over two thirds (67%) of adults in the UK expressing concern with their finances, the amount of work for bailiffs is set to surge as more households fall into debt.