Spotlight Story
Why Cape Town? Matthew’s answer might surprise you.
“I chose Cape Town purely for the people. In a quick amount of time, I gathered the sense that the people were very down to earth, easy to chat to, and always welcoming. Something I knew would resonate with our Western audiences.”
Read more...Explore more:
Built to change the market, not to fit it, Bourne Global is now GBPO Solutions accredited.
5 min to read
Read more...Frequently asked questions
What services does Bourne Global offer?
We provide end-to-end outsourcing solutions with a focus on outbound sales, customer acquisition, and compliant call delivery. Our services are built to help UK businesses scale
efficiently while maintaining regulatory standards.
Do you only serve UK clients?
While we specialise in supporting UK-based companies, our outsourcing model allows us to work with businesses internationally. Our outbound and compliance-driven approach is adaptable to regulated sectors across multiple markets.
Where are your teams based?
Our operational hub is in Cape Town, South Africa, where we combine UK-level compliance with the energy, skill, and cost efficiency of South African talent. This unique model ensures clients
get both quality and value.
How do you ensure compliance?
Compliance is part of our DNA. From GDPR and FCA standards to sector-specific regulations, we embed compliant processes at every stage of outbound campaigns. Regular audits, training, and monitoring guarantee ethical, risk-free delivery.
What industries do you support?
We work across highly regulated and competitive industries including Financial Services, Law & Claims, Telecoms, Retail, and Utilities. In each sector, we align outsourcing solutions to compliance frameworks while driving measurable growth.
How does Bourne Global measure success?
Success is measured by results that matter, higher conversion rates, reduced risk, and long-term client satisfaction. Our outbound campaigns are benchmarked against clear KPIs, with compliance and accountability at the core.
Big goals need the right partner.
